Secure your communications infrastructure with the Rapid Radios RAD1 Protection Plan. Built for teams that cannot afford downtime, this premium safeguard offers total coverage for your LTE two-way radios without any hidden fees, repair wait times, or surprise deductibles. If your RAD1 takes a hit in the field, we replace it.
Important Enrollment Deadline: This protection plan is only valid if purchased within 14 days of your original RAD1 device transaction. Any plans acquired after this 14-day grace period are strictly invalid and cannot be used to file retroactive claims.
What Your Plan Covers:
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Impact & Hardware Damage: Total replacement for shattered screens, snapped antennas, crushed casings, and drop damage.
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Liquid Exposure: Full coverage for water immersion, heavy rain exposure, and accidental spills.
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Electrical & Charging Failures: Protection against degraded batteries, broken charging ports, and internal electrical faults.
The Rapid Replacement Guarantee: When an emergency happens, you should not be waiting weeks for a factory repair. Our process is built for speed:
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File Your Claim: Simply complete the brief online form via your RapidOps dashboard.
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Pay $0 Out of Pocket: We cover 100% of the replacement costs, including shipping. There is absolutely no deductible.
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Next-Day Processing: A fully programmed, ready-to-use RAD1 replacement will be dispatched within one business day so your team stays connected.
Need clarification on plan details? Contact our Michigan customer support desk directly at info@rapidradios.com.
